Terms and Conditions – Govapeo

Last updated: [Insert Date]

1. Introduction

These Terms and Conditions govern the use of the website Govapeo.com and the purchase of products through it. By accessing this website or placing an order, you agree to be bound by these Terms.

2. Company Information

This website is operated by Govapeo.
For any inquiries, please contact us via the contact page or customer support email.

3. Eligibility

You must be at least 18 years old (or the legal age in your country) to purchase products from this website. By placing an order, you confirm that you meet this requirement.

4. Products & Use

Govapeo sells vape-related products and accessories intended for adult use only.

  • Products must be used responsibly and in accordance with local laws.
  • We are not responsible for misuse of products.
  • Product descriptions and images are for informational purposes and may vary slightly.

5. Orders & Contract Formation

When placing an order:

  • You are making an offer to purchase a product.
  • A contract is formed only when your order is confirmed and accepted.
  • We reserve the right to cancel or refuse orders at our discretion (e.g., fraud suspicion, stock issues).

This is standard in e-commerce agreements where the contract forms upon confirmation .

6. Pricing & Payments

  • All prices are displayed in EUR (€) and include applicable VAT unless stated otherwise.
  • Payment must be completed before dispatch.
  • Accepted payment methods may include:
    • Credit/Debit Cards
    • PayPal
    • Local payment providers

We reserve the right to change prices at any time without prior notice.

7. Shipping & Delivery

  • Orders are processed within standard business timeframes.
  • Delivery times vary depending on location.
  • Shipping costs are calculated at checkout.

For international orders:

  • Customs duties, VAT, and import fees may apply.
  • These costs are the responsibility of the customer.

8. Returns & Right of Withdrawal

If you are a consumer within the EU, you have the right to withdraw from your purchase within 14 days without providing a reason.

Conditions:

  • Items must be unused and in original packaging.
  • Certain products (e.g., opened consumables) may not be eligible for return for hygiene reasons.

Refunds will be issued using the original payment method after inspection.

9. Refunds

  • Approved refunds are processed within a reasonable timeframe.
  • Shipping costs may not be refundable unless required by law.

10. User Responsibilities

You agree to:

  • Provide accurate and complete information
  • Not misuse the website
  • Comply with all applicable laws

You are responsible for maintaining confidentiality of your account (if applicable), as commonly required in platform terms .

11. Limitation of Liability

To the fullest extent permitted by law:

  • Govapeo is not liable for indirect or consequential damages
  • We do not guarantee uninterrupted or error-free website operation
  • Liability is limited to the value of the purchased products

12. Intellectual Property

All content on this website (text, images, branding, design) is owned by Govapeo or licensed and may not be used without permission.

13. Privacy & Data Protection

Your personal data is handled in accordance with our Privacy Policy and applicable GDPR regulations.

14. Prohibited Use

You may not:

  • Use the website for illegal purposes
  • Attempt to hack, disrupt, or misuse services
  • Resell products where prohibited by law

15. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of the updated Terms.

16. Governing Law

These Terms are governed by the laws of Spain.
Any disputes shall be subject to the jurisdiction of Spanish courts.

17. Contact

For any questions regarding these Terms, please contact us via the website.

Quick Reality Check (important)

This is a solid commercial-grade T&C, but:

  • You should still have a lawyer review it (especially due to vape/HHC regulations)
  • You may need extra clauses depending on:
    • HHC legality per country
    • age verification systems
    • product liability